Residential Roof Repair in Douglasville, GA

Otis Felix and company provided as needed emergency flashing addition to a newly replaced brick chimney with in hours of being called on the same day which was a Saturday afternoon on Labor Day Weekend. I was out of town and a different roofing company failed to show up as they had promised at 8:30AM on the same Saturday. Otis promptly provided pictures of the finished work and followed up by to assure satisfaction. The invoice was promptly paid in full. Many, Many Thanks!!! Ray Grier

Paramount Roofing & Consulting provided exceptional service from start to finish. The crew was punctual, efficient, and highly professional throughout the entire installation process. I was thoroughly impressed with Otis and Curt’s commitment to customer satisfaction. They went above and beyond to make sure everything was perfect. The finished roof looks fantastic and has completely transformed the look of my home. It’s clear they use high-quality materials and truly care about doing the job right. I would highly recommend Paramount Roofing & Consulting to anyone seeking a reliable, knowledgeable, customer-focused and trustworthy roofing company. They absolutely deserve all five stars!

Beyond Excellence! I interviewed 4 roofing companies and Paramount made the best first impression. Mr. Floyd was the only one who showed up well prepared with a drone so even before the actual inspection he was able to provide some immediate quick pictures of my roof. His responses to address my questions throughout the process were prompt, professional, and delivered best in class expertise. He demonstrated solid industry knowledge in navigating the twists and turns of insurance claim. I threw him a curve ball that I needed the job done , a full roof replacembent in 36 hourse to meet a sale contract requirement. Mr. Floyd was a calm as ever with his response "I'll send you the paperwork right now". I signed he delivered the job on-time, and my home sale went through. After that, he was as patient as ever in providing all i needed for the insurance claim and even submitted his own letter to the insurance company calling out some distasteful maneuvering and advocating on my behalf. The work done was excellent. This is the company to choose if you want professional expertise with a personal touch. Sir, thank you again for your invaluable assistance through a most stressful process.

I had a wonderful experience with Paramont Roofing. I worked with Otis, Brandon and Curtis at various points along my journey. Each one of them were professional and use their expertise to help me during the process. They kept the commitments that they made, they were reliable, they explained the process to me (many times) to make sure I understood everything that was going to happen and they helped me navigate the process with my insurance company. The roof was put on a couple of days ago and it is absolutely beautiful. The workers did quality work and cleaned up the yard and surrounding areas. If you didn't see the work being done, you would not know that a roof was just installed. I highly recommend them if it time give your roof TLC.

So it was only Godsend that I came across Paramount Roofing and Consulting and spoke to Otis. After much stress and worry about how and who for a new roof, I spoke to Otis on a Sunday. He shared his value proposition and walked me through the roof process. Surprisingly, he was patient and did not appear to be "salesy." He was easy to talk to, responded after calls/texts. After prayer and thought, I chose to move forward with Paramount. He said, " Be patient with me, and I think you'll be happy." And I am. So glad I did. Only 2 weeks later, I got a new roof and less headache. I look forward to leak-free days! Otis is the REAL MVP! Efficiency, honesty, and responsiveness in the Roofing industry can be hard to come by. If that's what you're looking for, I easily recommend Otis and his team at Paramount Roofing and Consulting!

Thanks to Paramount Roofing! My new roof looks amazing. I would recommend Paramount Roofing to anyone who is looking for a new roof. Otis was very patient with answering questions from beginning to end which made the process smooth. His customer service was outstanding! Even while making calls to the back office when needed the staff in the back office also rock as well! The work was completed in one day and not a mess left behind. Thanks Paramount Roofing!

Paramount Roofing should certainly get more than 5 stars!! One word stands out and that would be HONESTY. Otis is an example of a businessman that cares about his clients and his focus is on honesty, quality and excellence. I called another company before I called Paramount and they insisted I get a new roof. I knew the roof WAS NOT old. They quoted an enormous amount of money. Paramount on the other hand agreed with me after Otis came, (he didn’t send a worker) he stated a nail came loose and water was coming through that small opening. He did not try to to make a sale and instead sent a worker to fix the nail and opening. He didn’t charge me for the work! His workers are respectful, diligent and friendly!!! In addition, when the tornado hit Conyers I called him about a family that needed help. To paraphrase, he said.. let me see how I can help him. There are many roofing companies, but Paramount makes you feel like you’re part of a family of people who only want an HONEST roofing company. I found one and you can too!!! Thank you Otis. 😊

I was very impressed by the professionalism of the process and final outcome of my roof replacement that I experienced with Paramount Roofing & Consulting. Otis was very involved and maintained consistent contact with me during the entire process to include answering all of my questions and returning my calls in a timely manner. I absolutely love my new roof and highly recommend Paramount Roofing & Consulting for a project of such magnitude for your home. Thank you Paramount Roofing & Consulting, I am so Happy and Grateful for the Beauty you have added to my home. Dr. Mary DeCruise-Oates

Very happy with my contact and the services provided by Otis Floyd (owner) and Gustavo (tech) at PARAMOUNT ROOFING. PARAMOUNT ROOFING was the third roofing company that I called to provide an assessment for a roofing repair. The other companies wanted to ‘replace and get insurance to pay’ for a five-year old not damaged roof BEFORE they even came on site to assess. I did not like the way these other companies approached my repair needs. Thank you PARAMOUNT ROOFING for an assessment and repair at a reasonable cost. I appreciated the honesty, professionalism, courtesy and dependability from PARAMOUNT ROOFING and think you will too - check them out! I’m so glad that I did!

After a bad hail storm I chose Paramount Roofing after speaking with a few. Otis, the owner is off the chain as a Roofing Company owner. He met my insurance adjuster at my house and climbed up on my roof with her. He saw damages that she nor I even saw when walking around the house, ex. window screens damages. I was impressed. Lol, Otis stated to me that he has been doing this a long! My insurance company tried to low ball me on my claim. Otis with his adjuster experience, sent in a submitted. My insurance company said that they were not going to send another claims adjuster, that they was going to go off Otis submitted. Two days later, a second check was in my account. A check for my garage door, gutters, decorative facial, screens, 5 exhausts vents and my roof! My wife and I both agreed, that young man know how to run a business. He communicates well with his employees. Great Job Otis! You are definitely someone that can be trusted