Roofing Resources and Tips for Douglasville, GA Homeowners

I cannot say enough wonderful things about Paramount Roofing and Consulting. My homeowners insurance company threatened to cancel my policy after its inspector claimed that my roof needed to be replaced, so I contacted Paramount Roofing for a professional assessment.Paramount Roofing thoroughly inspected my roof and honestly told me that I did not need a replacement. They could have easily taken advantage of the situation and sold me a new roof, but instead, they chose to do the right thing. They prepared a detailed letter explaining why the roof did not need to be replaced and provided clear photographs and supporting documentation for me to submit to my insurance company.After reviewing Paramount Roofing’s documentation, my insurance company reconsidered its decision and withdrew the cancellation of my policy. Because of Paramount Roofing’s professionalism, honesty, and willingness to advocate for me, I no longer have to spend thousands of dollars replacing a roof that is still in good condition.It is rare to find a company with this level of integrity. Paramount Roofing was professional, knowledgeable, responsive, and genuinely concerned about helping me. I highly recommend them to anyone looking for an honest and trustworthy roofing company. However, when I do need a new roof I will definitely use Paramount Roofing!

I recently hired Paramount Roofing & Consulting to install a new roof. From the very first consultation they were professional and punctual. Communication was excellent because each time I called with a question they answered. They advised me of each step as the project went forward. This is a very professional company that provided exceptional customer care by working with me from the beginning to the completion of the project. The work was completed on time and I would gladly hire Paramount Roofing & Consulting again.Rita Douglas

Paramount Roofing made the entire insurance process seamless. When we bought our home, the seller assured us the roof was in great shape — but after a couple of years, leaks told a different story. Our adjuster confirmed we needed a full replacement, and the search for quotes began. Paramount was so professional and well-prepared that after just one meeting, my wife's mind was made up. What really stood out was when we called our insurance company to coordinate the installation, the rep already knew Paramount by name and reputation. As someone new to the process, I thought they had a formal partnership — that's how smoothly everything ran. Highly recommend

Paramount has replaced so many roofs in my neighborhood because neighbors talk and steer each other in the right direction. We all received: detailed clear quotes, hands on help with our insurance companies if needed, frequent communication, onsite supervision of the crew to insure everything went smoothly, and a beautiful new roof with no hassle. There are lots of scammers out there with shoddy work product after a hail storm. Paramount is one you can trust. You don’t buy a new roof that often in your lifetime, so go with Paramount and have confidence in your decision!

Otis Felix and company provided as needed emergency flashing addition to a newly replaced brick chimney with in hours of being called on the same day which was a Saturday afternoon on Labor Day Weekend. I was out of town and a different roofing company failed to show up as they had promised at 8:30AM on the same Saturday. Otis promptly provided pictures of the finished work and followed up by to assure satisfaction. The invoice was promptly paid in full. Many, Many Thanks!!! Ray Grier

Paramount Roofing & Consulting provided exceptional service from start to finish. The crew was punctual, efficient, and highly professional throughout the entire installation process. I was thoroughly impressed with Otis and Curt’s commitment to customer satisfaction. They went above and beyond to make sure everything was perfect. The finished roof looks fantastic and has completely transformed the look of my home. It’s clear they use high-quality materials and truly care about doing the job right. I would highly recommend Paramount Roofing & Consulting to anyone seeking a reliable, knowledgeable, customer-focused and trustworthy roofing company. They absolutely deserve all five stars!

Beyond Excellence! I interviewed 4 roofing companies and Paramount made the best first impression. Mr. Floyd was the only one who showed up well prepared with a drone so even before the actual inspection he was able to provide some immediate quick pictures of my roof. His responses to address my questions throughout the process were prompt, professional, and delivered best in class expertise. He demonstrated solid industry knowledge in navigating the twists and turns of insurance claim. I threw him a curve ball that I needed the job done , a full roof replacembent in 36 hourse to meet a sale contract requirement. Mr. Floyd was a calm as ever with his response "I'll send you the paperwork right now". I signed he delivered the job on-time, and my home sale went through. After that, he was as patient as ever in providing all i needed for the insurance claim and even submitted his own letter to the insurance company calling out some distasteful maneuvering and advocating on my behalf. The work done was excellent. This is the company to choose if you want professional expertise with a personal touch. Sir, thank you again for your invaluable assistance through a most stressful process.

I had a wonderful experience with Paramont Roofing. I worked with Otis, Brandon and Curtis at various points along my journey. Each one of them were professional and use their expertise to help me during the process. They kept the commitments that they made, they were reliable, they explained the process to me (many times) to make sure I understood everything that was going to happen and they helped me navigate the process with my insurance company. The roof was put on a couple of days ago and it is absolutely beautiful. The workers did quality work and cleaned up the yard and surrounding areas. If you didn't see the work being done, you would not know that a roof was just installed. I highly recommend them if it time give your roof TLC.

So it was only Godsend that I came across Paramount Roofing and Consulting and spoke to Otis. After much stress and worry about how and who for a new roof, I spoke to Otis on a Sunday. He shared his value proposition and walked me through the roof process. Surprisingly, he was patient and did not appear to be "salesy." He was easy to talk to, responded after calls/texts. After prayer and thought, I chose to move forward with Paramount. He said, " Be patient with me, and I think you'll be happy." And I am. So glad I did. Only 2 weeks later, I got a new roof and less headache. I look forward to leak-free days! Otis is the REAL MVP! Efficiency, honesty, and responsiveness in the Roofing industry can be hard to come by. If that's what you're looking for, I easily recommend Otis and his team at Paramount Roofing and Consulting!

Thanks to Paramount Roofing! My new roof looks amazing. I would recommend Paramount Roofing to anyone who is looking for a new roof. Otis was very patient with answering questions from beginning to end which made the process smooth. His customer service was outstanding! Even while making calls to the back office when needed the staff in the back office also rock as well! The work was completed in one day and not a mess left behind. Thanks Paramount Roofing!